Statement of Administrative Policies

Refunds

To obtain a refund for a live webinar, simply contact us any time prior to the start of the webinar session for a full refund of your registration fee.

Our goal is to provide a satisfying learning experience, but we realize that technical or other issues may arise that can diminish that experience. In such cases, the learner should contact us immediately so we can address the situation (see Complaint Resolution below for our contact information). If Audit Conduct is unable to remedy the situation, we will fully refund your registration fee.

Complaint Resolution

Audit Conduct, LLC staff address any complaint promptly with the learner. Contact information is below:

Catherine Allen, Managing Member callen@auditconduct.com  631.849.1779

Linda Millian, Administrator lmillian@auditconduct.com

Also see  Contact Us.

Cancellations

Audit Conduct makes every effort to proceed with all scheduled events. In the unusual circumstance where we must cancel an event, Audit Conduct notifies all registrants for that event immediately via electronic mail (e-mail). In addition, Audit Conduct will promptly issue all registrants a full refund when an event is cancelled.

If requested by a registrant, we will inform that person via e-mail if the event is rescheduled.

‍Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

When do we collect information?

We collect information from you when you register for a course on our site or subscribe to our newsletter.

What personal information do we collect from the people that visit our website?

When registering for courses on our site, you may be asked to enter your name, email address, phone number or other details.

‍How do we use your information?

We may use the information we collect from you when you register for a course or sign up for our newsletter by sending you periodic emails regarding your attendance in an upcoming or past course or to provide you a certificate of attendance, newsletter or other information.

‍Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information (PII) unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

Third-party links

We do not include or offer third-party products or services on our website.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information (PII) from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

     • On our Privacy Policy Page

Can change your personal information:

     • By emailing us

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It's also important to note that we do not allow third-party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email

     • Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

     • Send information, respond to inquiries, and/or other requests or questions

     • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

     • Not use false or misleading subjects or email addresses.

     • Identify the message as an advertisement in some reasonable way.

     • Include the physical address of our business or site headquarters.

     • Monitor third-party email marketing services for compliance, if one is used.

     • Honor opt-out/unsubscribe requests quickly.

     • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can contact us and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding these polices, you may contact us using the information below.

Audit Conduct

PO Box 1201

Rocky Point, NY 11778